The step before your receptionist.
The patients you never hear about, the ones who search, hesitate, and go elsewhere, start walking in instead. Everything they see before your front desk, taken care of.
Your patient meets you online before they meet anyone.
A patient meets your receptionist, then your nurse, then your doctor. Long before any of that, they meet you online, and that first meeting decides whether they walk in at all.
They search and find nothing
No listing, no hours, no answer, so they give up and look elsewhere. You never knew they were looking.
They read your reviews
A handful sitting unanswered reads as a practice that stopped caring, whatever the care is actually like.
The site is up, but a year behind
Most practice sites are live, not current. A flu campaign from last season, a doctor who left, fees from two years ago. Patients trust what they see, so stale pages quietly cost you enrolments.
None of these are clinical problems. All of them cost you enrolments. Getting you found is a build you do in weeks. Keeping the site current with promos, events, fees and new staff is the part that never stops, and the part a monthly plan pays for.
Get found, get trusted, get chosen.
This covers Auckland general practice only, so the site, the ads and the print already reflect what a GP clinic says in public and what stays with your team.
They land on you, not the practice down the road
A patient searching for a doctor nearby reaches you first. The Google listing, local search and ads sit behind it.
Answered at any hour, without ringing reception
Patients get hours, fees and answers at 11pm, from a script your team approves. Anything clinical hands straight to your practice, so reception fields fewer repeat calls and picks up warm sign-ups instead.
One joined-up place, search to waiting room
Patients leave with printed material that matches what they saw online. Posters, enrolment packs, flyers and seasonal campaigns.
Not social media. Daily posting needs a voice and photos from inside your practice, so it belongs with your team, not with me. I will set you up to run it well rather than run it badly for you.
If I stop tomorrow, you lose nothing.
You own the accounts
Domain, hosting and every login stay in your name, in your own password vault. I have access, not custody, and hand it all back on request.
No locked platform
Standard WordPress, nothing bespoke tied to me. Any developer in Auckland picks up where I left off.
Written down
Every system, every account and every renewal date in one document you hold, reviewed each year.
The same work, hired out, is four people.
Four invoices, four people to brief, and nobody who sees the whole picture. Or one part time hire near $41,000 in year one who covers one of these well and learns the rest on your time. One person who sees search, site, ads and print as one system pulls them all in the same direction, with thirty days notice if your funding changes.
What I do not touch.
No clinical advice
The website and chatbot answer public questions only. Hours, fees, services, location, enrolment. Anything clinical, including symptoms, routes straight to your team, or 111 in an emergency.
No patient records
I do not connect to Indici, Medtech or any practice management system, and I do not book into your schedule. The online form starts enrolment and passes details to your team, nothing more.
No patient data stored
Health information stays inside your systems, never mine. You get a written list of every third party service involved before anything goes live.
Three ways to work together.
Same person behind all three. You move up when you want more, not because you have to.
Front Door
For a practice whose site is fine and just needs looking after.
- Your site monitored and updated, with no upkeep on your plate
- Two marketing designs a month, ready to post
- New Google reviews flagged to your practice manager within a day, so none get missed
- Changes made within a week
- Print on request, quoted per job
Waiting Room
For a practice that wants new patients finding and enrolling.
- Everything in Front Door
- Common questions answered at any hour by an AI chatbot, scripted from answers you approve, that hands anything clinical straight to your team
- New patients find and enrol through ads you never have to run yourself
- Your site optimised for search, so more patients find you without paying for every click
- Patients enrol through forms on your site, with a monthly report in plain language on site visits, chatbot questions and ad results
- Unlimited e-signed forms for anything that needs a real signature
- Changes made within two days
Whole Practice
For a larger practice, or two sites, that wants the lot handled.
- Everything in Waiting Room
- Your monthly campaigns become wall-ready print too, quoted on request, plus signage design included
- Your team sends patient email and SMS in minutes from ready templates
- A second site or brand covered under the one contract
- A monthly catch up to walk through your report, and next business day on anything urgent
Prices are a starting point. Your proposal comes with your numbers on it, not these ones. Twelve months minimum so the work has time to pay for itself, then rolling with thirty days notice either way. I manage your Google Ads. The ad spend itself sits on your own Google account, so you set the budget and never pay it through me.